Terms of Service for AutoMarketing AI

AutoMarketing AI is an AI-powered marketing automation platform that helps businesses create, plan, schedule, publish, analyze, and improve marketing content.

These Terms of Service are a legal agreement between you and Entro Solutions regarding your use of AutoMarketing AI and related websites, software, tools, integrations, and services.

1. Acceptance of Terms

By accessing or using AutoMarketing AI, you confirm that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.

If you do not agree with these Terms, you must not use the Service.

If you use AutoMarketing AI on behalf of a company, organization, client, or other legal entity, you confirm that you have authority to accept these Terms on behalf of that entity. In that case, “you” and “your” refer to both you and that entity.

2. Who We Are

AutoMarketing AI is operated by Entro Solutions, based in Sofia, Bulgaria.

• Product: AutoMarketing AI
• Website: https://automarketing-ai.com
• Company: Entro Solutions
• Location: Sofia, Bulgaria
• Contact email: [email protected]

3. Description of Service

AutoMarketing AI provides marketing automation tools for businesses, creators, agencies, and teams.

The Service may include features such as:

• AI content generation for social media posts, captions, campaigns, ads, and marketing copy
• Brand Brain and brand knowledge base features
• Brand voice training and content personalization
• Social media calendar and content scheduling
• Multi-platform publishing
• Marketing analytics and performance insights
• AI video generation and creative generation
• Lead finder, affiliate finder, and audience discovery tools
• Social monitoring and engagement suggestions
• Automated responses and support agent features
• Ad management and campaign management tools
• Other related marketing automation features

We may add, change, limit, suspend, or remove features at any time. Some features may be available only on certain plans, during beta testing, or through third-party integrations.

4. Eligibility

You must be at least 18 years old or the age of legal majority in your jurisdiction to use AutoMarketing AI.

You may not use the Service if you are legally prohibited from using it, if your previous account was suspended for violating these Terms, or if your use would violate applicable laws or regulations.

5. User Accounts and Security

To access certain features, you may need to create an account. You agree to provide accurate, current, and complete information and to keep your account information updated.

You are responsible for:

• Maintaining the confidentiality of your login credentials
• All activity that occurs under your account
• Making sure your team members use the Service responsibly
• Keeping connected social accounts secure
• Notifying us if you suspect unauthorized access

We are not responsible for losses caused by unauthorized use of your account if the issue results from your failure to keep your credentials secure.

6. Subscriptions, Payments, and Billing

Some parts of AutoMarketing AI require a paid subscription. Pricing, plan details, limits, trial terms, and billing frequency are shown on our website, checkout page, or inside the platform.

By subscribing to a paid plan, you agree that:

• You authorize us or our payment provider to charge the applicable fees.
• Subscription fees may be billed monthly, annually, or according to the plan selected.
• Fees are charged in advance unless stated otherwise.
• You are responsible for any applicable taxes, VAT, duties, or government charges.
• If payment fails, we may suspend or limit access to the Service.
• We may change prices or plan features by giving reasonable notice where required.

Payment processing may be handled by third-party payment providers. We do not usually store full payment card details directly on our servers.

7. Free Trial

AutoMarketing AI may offer a free trial. Trial length, access level, feature limits, and whether a payment method is required will be shown on the relevant pricing or signup page.

We may modify, limit, or cancel free trials at any time to prevent abuse, fraud, duplicate trial usage, or misuse of the Service.

If your trial converts into a paid subscription, the billing terms shown at signup or checkout will apply.

8. Refunds and Money-Back Guarantee

If a money-back guarantee is displayed on our website or checkout page, it applies only according to the specific conditions shown at the time of purchase.

Unless a refund is required by law or covered by an active written money-back guarantee, subscription fees are non-refundable.

We may refuse refunds in cases of abuse, fraud, repeated refund requests, violation of these Terms, excessive use of AI generation credits, or misuse of the Service.

To request a refund, contact us at [email protected] with your account email and billing details.

9. User Content

“User Content” means any content, data, files, documents, prompts, instructions, images, videos, brand materials, campaign information, social media content, or other materials that you upload, submit, connect, generate, edit, approve, or publish through AutoMarketing AI.

You retain ownership of your User Content. You grant Entro Solutions a limited, worldwide, non-exclusive license to host, store, process, copy, display, transmit, and use your User Content only as needed to provide, maintain, secure, and improve the Service.

You confirm that:

• You own or have the necessary rights to use your User Content.
• Your User Content does not violate the rights of others.
• Your User Content complies with applicable laws and platform rules.
• You are responsible for reviewing content before publishing.
• You will not upload confidential or sensitive third-party data unless you have the legal right to do so.

10. AI Generated Content and Output

AutoMarketing AI uses artificial intelligence to generate marketing content, ideas, recommendations, schedules, posts, captions, videos, responses, campaign plans, and other outputs.

We do not guarantee that AI-generated content will be unique, copyright-free, legally compliant, platform-compliant, error-free, profitable, or suitable for any specific purpose.

You are responsible for checking claims, prices, offers, legal statements, medical statements, financial statements, guarantees, testimonials, results, and any other important business information before publishing.

You should not rely on AutoMarketing AI as a replacement for legal, financial, tax, medical, advertising compliance, or professional advice.

11. Publishing, Scheduling, and Connected Social Accounts

AutoMarketing AI may allow you to connect social media accounts, schedule posts, publish content, monitor performance, and retrieve analytics from third-party platforms.

By connecting a social account, you authorize AutoMarketing AI to access and use that account according to the permissions you grant.

You are responsible for:

• Having permission to connect each account or page
• Reviewing and approving content before publication
• Making sure published content complies with platform rules
• Ensuring scheduled campaigns do not violate laws or advertising rules
• Disconnecting accounts you no longer want to use with AutoMarketing AI

We are not responsible for content removed, rejected, limited, shadow-banned, blocked, flagged, or penalized by third-party platforms.

We are not responsible for changes, downtime, API limitations, permission changes, pricing changes, account restrictions, or policy changes made by third-party platforms.

12. Acceptable Use Policy

You agree to use AutoMarketing AI only for lawful, ethical, and permitted business purposes.

You must not use the Service to:

• Violate any applicable law, regulation, or platform rule
• Send spam or unwanted mass messages
• Mislead, impersonate, deceive, or defraud others
• Generate or publish harmful, abusive, hateful, or harassing content
• Upload malware, viruses, scripts, or harmful code
• Attempt to access systems, accounts, or data without authorization
• Scrape, copy, or extract data from the Service without permission
• Reverse engineer, duplicate, or resell the Service without written approval
• Use the Service to violate intellectual property rights
• Use automation in a way that damages our infrastructure or third-party platforms
• Bypass usage limits, payment requirements, or security controls
• Create multiple accounts to abuse trials, limits, credits, or promotions

13. Prohibited Content and High-Risk Use

You may not use AutoMarketing AI to create, promote, publish, or distribute content that is illegal, harmful, deceptive, or prohibited by applicable platform rules.

Prohibited use includes, but is not limited to:

• Illegal products, services, or activities
• Fraud, scams, phishing, or deceptive offers
• Malware, hacking, credential theft, or cyber abuse
• Harassment, threats, hate, or violent content
• Sexual exploitation or content involving minors
• False testimonials, fake reviews, or misleading claims
• Political manipulation, voter suppression, or deceptive political content where prohibited
• Medical, financial, or legal claims that are not properly reviewed by qualified professionals
• Content that violates advertising standards or consumer protection laws
• Content that violates the terms of Facebook, Instagram, LinkedIn, X, TikTok, Google, or any other connected platform

14. Third-Party Services and Integrations

AutoMarketing AI may integrate with third-party services such as social networks, analytics providers, payment processors, AI providers, hosting providers, file storage providers, image generation tools, video generation tools, and communication tools.

Your use of third-party services is governed by their own terms, privacy policies, API rules, and platform policies.

We are not responsible for third-party services, including their availability, pricing, data handling, security, decisions, account restrictions, API limitations, or content moderation actions.

15. Intellectual Property

15.1 Our Intellectual Property

AutoMarketing AI, including its software, design, interface, workflows, features, branding, documentation, systems, technology, and original content, is owned by Entro Solutions or its licensors.

You may not copy, modify, distribute, sell, lease, reverse engineer, or create derivative works based on AutoMarketing AI unless we give you written permission.

15.2 Your Content

You retain ownership of the content you upload and the business materials you provide.

15.3 Feedback

If you send us ideas, suggestions, feedback, feature requests, or improvement recommendations, you allow us to use them without restriction or compensation.

16. Privacy and Data Protection

Our Privacy Policy explains how we collect, use, store, share, and protect personal data.

By using AutoMarketing AI, you also agree to our Privacy Policy, available at: https://automarketing-ai.com/privacy-policy

If you use AutoMarketing AI on behalf of customers, clients, employees, or other individuals, you are responsible for making sure you have the necessary rights, notices, and permissions to process their data through the Service.

17. Service Availability

We aim to provide a reliable Service, but we do not guarantee that AutoMarketing AI will be available without interruption, delay, error, or downtime.

The Service may be unavailable due to maintenance, updates, technical issues, third-party outages, API failures, security events, internet problems, infrastructure failures, or other reasons beyond our control.

We are not responsible for losses caused by downtime, delayed publishing, failed publishing, missed schedules, failed integrations, or unavailable third-party services.

18. Changes to the Service

We may update, improve, modify, limit, suspend, or discontinue any part of the Service at any time.

We may also introduce new features, rename features, change plan limits, update pricing, add usage limits, or remove features that are no longer practical, secure, compliant, or commercially reasonable.

If we make material changes that negatively affect paid users, we will try to provide reasonable notice where practical.

19. Suspension and Termination

You may stop using AutoMarketing AI at any time. You may cancel your subscription through your account settings, checkout provider, or by contacting support if no self-service option is available.

We may suspend, restrict, or terminate your access if:

• You violate these Terms
• You fail to pay subscription fees
• You misuse the Service or abuse platform integrations
• You create risk for us, other users, or third parties
• Your use may violate laws, regulations, or platform policies
• We need to protect the security or integrity of the Service

After termination, your right to use the Service ends immediately. Some data may be retained as described in our Privacy Policy or as required for legal, tax, accounting, security, or dispute resolution purposes.

20. Disclaimers

AutoMarketing AI is provided on an “as is” and “as available” basis.

To the fullest extent permitted by law, we disclaim all warranties, whether express, implied, statutory, or otherwise, including warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, availability, and reliability.

We do not guarantee that:

• The Service will meet your expectations or business goals
• AI-generated content will be accurate, unique, compliant, or effective
• Your marketing campaigns will generate leads, sales, revenue, followers, engagement, or growth
• Scheduled posts will always publish successfully
• Third-party integrations will remain available
• Analytics will always be complete, accurate, or real-time
• The Service will be error-free, uninterrupted, or secure at all times

21. Limitation of Liability

To the fullest extent permitted by law, Entro Solutions and its owners, employees, contractors, partners, suppliers, and affiliates will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages.

This includes damages for lost profits, lost revenue, lost business, lost data, loss of goodwill, failed campaigns, missed publishing schedules, account restrictions, platform penalties, reputational harm, or business interruption.

To the fullest extent permitted by law, our total liability for any claim related to the Service will not exceed the amount you paid to us for the Service during the three months before the event giving rise to the claim.

Some jurisdictions do not allow certain limitations of liability, so some of these limitations may not apply to you.

22. Indemnity

You agree to defend, indemnify, and hold harmless Entro Solutions from any claims, damages, losses, liabilities, costs, and expenses arising from:

• Your use of AutoMarketing AI
• Your User Content
• Your published content or marketing campaigns
• Your violation of these Terms
• Your violation of laws, regulations, or platform policies
• Your violation of third-party rights
• Your use of connected social media accounts or third-party integrations
• Your failure to review or approve AI-generated content properly

23. Governing Law

These Terms are governed by the laws of Bulgaria, without regard to conflict of law principles.

Any disputes related to these Terms or the Service will be handled by the competent courts in Bulgaria, unless applicable consumer protection laws require otherwise.

24. Consumer Rights

Nothing in these Terms limits rights that cannot be limited under applicable law.

If you are using the Service as a consumer, you may have additional rights under local consumer protection laws. If there is a conflict between these Terms and mandatory consumer protection laws, the mandatory legal rights will apply.

25. Changes to These Terms

We may update these Terms from time to time.

If we make material changes, we may notify users by email, inside the platform, or by posting a notice on our website.

The updated Terms become effective when posted unless a different date is stated.

Your continued use of AutoMarketing AI after the updated Terms become effective means you accept the updated Terms.