Support Agents

Support that sounds like your best rep.

Custom AI agents trained on your product docs, FAQ, and past tickets. Answer questions 24/7 in your brand voice — with escalation to a human when needed.

Live conversations
Example
Order status
Auto-resolved from Brand Brain knowledge
Resolved
Shipping question
Answered with tracking link
Resolved
Return policy
Policy quoted from Brand Brain
Resolved
Custom quote
Escalated to human — high-value lead
Escalated
Overview

A rep that never sleeps and never forgets.

The support agent draws from your Brand Brain — every FAQ, policy, and product spec you've uploaded — to answer questions accurately and instantly.

Complex or high-value conversations get escalated to a human with full context, so nobody starts a ticket from scratch.

Your knowledge base

Trained on your docs, not the public internet.

24/7 coverage

Answer support questions any time, in any timezone.

Smart escalation

Complex or high-value cases route to a human.

Multilingual

Answer in 99+ languages while keeping brand voice.

How to use

Get set up in minutes.

01

Feed it your docs

FAQ, policies, product specs, past tickets.

02

Connect channels

Email, chat, WhatsApp, Instagram DM, Facebook Messenger.

03

Let it answer

Agent handles Tier 1. Humans handle Tier 2.

Why it works

What you get.

Instant answers

Customers get help immediately — day or night.

Lower costs

Handle more volume without growing headcount.

Better CSAT

Fast, accurate answers = happier customers.

Deploy your support agent today.

Trained on your docs. Ready in minutes. 7 days free.